Contact Us

Our main headquarters is at Grace Building, 8 High Street, Ely, Cambridgeshire,

CB7 4JU.


You can contact the DEMAT team on 01353 656760 or by emailing the appropriate address below.

Media Enquiries

Please email demat@satsumagroup.co.uk or call our press team on

07546 807099

Data Protection

If you need to contact the Trust about Data Protection, Freedom of Information or Subject Access Requests, please email dpo@demat.org.uk

Health and Safety

If you need to contact the Trust about health and safety matters affecting one of its schools, please email healthandsafety@demat.org.uk

Media Enquiries

Web Admin

Data Protection

If you need to contact the Trust about Data Protection, Freedom of Information or Subject Access Requests, please email dpo@demat.org.uk

Health and Safety

If you need to contact the Trust about health and safety matters affecting one of its schools, please email healthandsafety@demat.org.uk

Complaints

It is in the interests of everyone that complaints are resolved at the earliest possible stage. Many issues can be resolved informally, without the need to follow formal procedures. Schools will take informal concerns seriously, and will make every effort to resolve the matter as quickly as possible.


However, there will be occasions when complainants want to raise their concerns formally. In those cases, the DEMAT Complaints Policy, which is published on the school’s website, must be followed.


As the DEMAT Complaints Policy states, during exceptional circumstances, such as full or partial school closures, timescales contained in the policy may be suspended.